The NCP Group
The NCP Group has, since April 1998, been part of the US-based Cendant Corporation. Cendant has a market capitalisation in excess of billion and is regarded as the world's premier consumer marketing and business services company, operating in over 100 countries and quoted on the New York Stock Exchange.
Cendant's core business areas are travel-related operations, real estate and financial services, focused mainly in the US and the UK. However, there is also significant growth in Europe, the Middle East and the Far East. Well known Cendant brands include Days Inn, Travelodge, Ramada Inns, Avis Car Rental and RCI, the world's largest timeshare exchange company.
The NCP Group consists of:
NCP
NCP is the most experienced and most profitable car park operator in Europe, successfully meeting the car parking needs of motorists for over 70 years. We currently operate over 500 car parking facilities, including multi-storey, surface and underground car parks, now serving over 60 million customers a year. We also operate car parking facilities at 10 airports, managing over 11 million customers per annum. A growing percentage of our airport customers now secure their car parking spaces through our call centre (0800 128 128) or our web-based booking facility (www.ncp.co.uk).
Integral to the full-service proposition NCP offers to our partners are our in-house divisions:
Technical Services:
NCP has developed and maintained an in-house Technical Services Department for the last 25 years. Its objective is to control operational costs whilst maximising profitability, efficiency, operational standards and introducing new technology to better service our internal and external customers.
This resource provides a multi-disciplinary approach, focusing on the needs of the company, our partners and the parking industry as a whole. Our team of professionals has a wide and varying remit, with projects including traditional procurement, design and build, and management contracts. Other projects range from commissioned research into concrete structures to installation of an intelligent fibre optic, city-wide network that will transport real time images across large areas of a city or the country.
Security:
The primary objective of the Security Department is to prevent theft and fraud within the NCP Group, while, at the same time, helping to protect our customers and partners against crime. Provision of this dedicated security facility is unique in the UK traffic management industry.
The team itself consists of more than twenty ex-CID officers with vast experience of crime prevention and detection. This in-depth security knowledge leads to close cooperation with police authorities and town centre management operations across the UK, resulting in a direct and positive impact on the control of crime in the car parking facilities of NCP and our partners.
NCP is also unique in being the only car park operator to have been awarded BS EN ISO 9002 Certification for its security procedures and systems at all its car parks.
Property Services
NCP has a property portfolio in the UK with asset values of nearly 400 million, with a substantial number of its car parking sites held freehold or long-term leasehold. We have a UK-wide network of fully-trained property professionals, including both building and property surveyors. They are available to work with local authorities and property companies in all aspects of property sale, purchase and development.
The Project Centre Limited (PCL)
This multi-disciplinary engineering consultancy, acquired by the NCP Group in 2000, provides a complete service - from regeneration and policy development through to detailed design, providing full support to clients with cost-effective management of the process from inception to implementation. Services are provided in three main skills areas:
- Consultancy - Traffic management, safety, parking, streetscape, street lighting, civil and structural engineering
- Contract Management - A complete package for project delivery includes preparation of contract documents, management of tendering process / tender evaluation, site supervision and contract administration
- Town Centre Regeneration - Development and maintenance of the healthy partnerships that are at the heart of successful regeneration projects. Experience that is second to none is offered for projects in small market towns to those applicable in the inner cities
Langdale Systems Limited
Langdale was also acquired by the NCP Group in 2000 and is a market leader in parking management information, enforcement systems and in hand-held technology for a range of applications. It numbers over 100 local authorities, public bodies and commercial organisations as customers. Products and services sold include:
- Parking Office for Windows - the market leader in software for integrated enforcement and permit management
- Hand-held terminals for generating parking tickets and other reports
- Mobile phone and voucher parking solutions
- Electronic and internet-based payment services.
Park & Ride Limited
A further acquisition by the NCP Group in 2000, Park & Ride was the first company to bring private sector financing and expertise to partnerships with local authorities and transport groups. It has unrivalled ability to offer a complete package to councils and commercial companies in terms of site identification, environmental impact studies, planning, negotiations, financing and operational and management expertise.
NCPMC - National Car Park Maintenance Company
NCPMC is a recently established company within the NCP Group. Its objective is to bring to the UK local authority and private sector market a full-service car park maintenance consultancy. NCPMC's expertise includes car park structural surveillance, appraisals, inspection regimes and long- and short-term maintenance strategies
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