Press Release

CII calls on Government to push through personal injury reforms

25 March 2008

The CII Group supports the ABI in calling on the government to follow through on its proposed reforms to the personal injury compensation system.

In Spring 2007, the Government published a consultation paper proposing sensible reforms to the system and the public, as well as insurance and claims professionals, have been waiting for over a year for the Government to follow through with its plans.

The CII joins the ABI and others to call for a personal injury claims system that is fair and efficient; pays compensation to the right claimants quickly; and returns people to health through a structured and efficient rehabilitation process.

One key element to ensure claimants are treated fairly is that insurers are informed of the claim within the required time and the consumer is aware of the policy wording at the point of sale. This underscores the need for clear and transparent customer information on how, and within what timescale, a claim should be made.

CII President Lord Hunt of Wirral said: "There is a great deal of speculation about how ministers came to lose the momentum for reform they so manifestly had a year ago.

"The ABI, CBI and Citizens Advice said some sensible things today about the need for the Government to get on with reforming the personal injury claims system. No one should underestimate the importance of this issue.

"It would be nothing short of a scandal if considerations that run contrary to the public's best interests effectively veto these much-needed and often-delayed reforms."

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