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    Welfare reform must be approached from a human perspective

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    By Natascha Engel MP
    - 27th October 2010

    Natascha Engel MP writes for ePolitix.com ahead of her Westminster Hall debate on work capability assessments.

    Across all parties, we all believe that work is the best way out of poverty.

    However, telling stories of families staying in grand houses in Kensington on benefits payments of £10,000 per week doesn't help. It receives coverage in the papers because it is really rare. The vast majority of people living on benefits are vulnerable, they experience poverty of aspiration; their personal development is impaired; and their participation in social networks is limited.

    We want people off benefits and into work because it is best for them. Good work can be creative and rewarding. Many people meet their life partners in the workplace.

    The coalition government is introducing its welfare reforms because they see people on benefits as a drain on our resources. This is a bad motivation for change. It encourages ATOS healthcare doctors to get people off Employment Support Allowance and into work in order to get them off expensive passive benefits.

    When the motivation is wrong it leads to errors and mistakes. The Department of Work and Pensions is big, the benefits system is complex, and there is a significant amount of 'traffic' moving on and off benefits. Embarking on the mass migration of people from one benefit to another will cause further complications.

    We need to look at people, not the benefits they are on. They are people in their own right. Their needs are individual and they need support to help them work when they are able.

    We don't want a medical assessment given by going through a check list of symptoms listed on a computer screen without the examiner ever making eye-contact with the claimant. The process is weighed too heavily toward the medical conditions, ignoring the social aspects of disability. We want the examiner to work with the person to understand their situation, how many days they can work, and what they are capable of doing.

    There is a big difference between this Incapacity Benefit, and Employment Support Allowance. We need to be careful not to migrate problems of the Support Group and Work Related Activity Group from Incapacity Benefit to Employment Support Allowance.

    I worry that the pilots in Aberdeen and Burnley that extend the Work Capability Assessment to those who currently claim Incapacity Benefit will shift people onto a lower rate with less support (Job Seekers Allowance). I don't want to see them going into Job Centres, where staff are already overworked, and losing out as advisors prioritise those who have recently lost their job and are closer to the labour market.

    I believe there are colleagues across all parties who want genuine welfare reform, for the right reasons. The consequence of such action should be to cut the welfare budget. However, rather than launching these reforms on the back of a spending review, the government must look at it from a human, not a financial perspective.

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    Article Comments

    Recently, I've been told by an advisor at my local JCP office - that the Disability Advice Officers there "Don't get much, or any training about people with various Disability."

    I'm getting JSA right now, but should instead be getting ESA as I suffer from two longterm disabilities

    The advisors at many JCP just aren't trained enough to deal with people with Disabilities!

    I've even asked the Disability Advice Officer who is dealing with me right now, "f they are trained, and who are they trained by?" simple question to ask them right? - no!

    They told me "they only get a few days a year training on disability! - and it's in house training, done by the DWP"

    I asked it they are "Certified" to be a Disability Advice Officer? they said "no - they don't get any certification, only training"!

    I now don't want help or advice from the Disability JCP advisor at my local JCP office - but I don't know where to go or who to ask at JCP, since no one there is trained.

    This is a area that needs to be looked into also! - staff at Job Centre Plus offices, are just not trained right to deal with people with Disabilities!

    sam
    27th Oct 2010 at 11:00 am

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