Universities UK is to seek legislation to enable higher education institutions to participate in a new system for the independent review of student complaints.

The new UK-wide system would be applicable when all internal procedures have been exhausted.

Forum Response: Universities UK

Diana Warwick, chief executive of Universities UK, told ePolitix.com: "We are pleased that sufficient consensus has been reached for Universities UK to now take steps to ensure that we have a modern and improved student complaints procedure. This is in all our interests."