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Home shoppers to get 'cool off'

Buyers will soon find it easier to return goods bought on the internet, TV shopping channels and mail order under new DTI proposals.

Ministers have pledged to change the laws to give consumers a seven-day "cooling off" period under the "distance selling" regulations.

Published: Fri, 23 Jan 2004 01:00:00 GMT+00

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FT - page 4